Privacy Policy & HIPAA Notice of Privacy Practices

Healthcare for the Homeless – Houston respects your privacy and is committed to protecting your personal information. This policy applies to patients, donors, website visitors, and others interacting with HHH.

Information We Collect
We collect personal information in the following ways:

• Patients: Health and demographic information, medical history, treatment details, and insurance information necessary to provide care.

• Donors: Name, contact information, and payment details to process donations and provide tax documentation.

• Website Users: Technical data such as IP address, browser type, and site usage patterns.

How We Use Your Information
Your information may be used to:

• Provide healthcare services and coordinate care

• Process insurance claims and payments

• Process donations and issue receipts

• Communicate updates, newsletters, and program information

• Improve services using aggregated, non-identifiable data

Sharing and Disclosure
HHH does not sell or rent your personal information. We may disclose information only:

• To support operations (e.g., secure payment processors)

• As required by law, including HIPAA regulations

• With your explicit consent

• HIPAA Compliance

HHH complies with the Health Insurance Portability and Accountability Act (HIPAA). We maintain safeguards to protect Protected Health Information (PHI), including administrative, technical, and physical protections. Staff are trained regularly on privacy and security requirements.

Security of Information

We use secure systems, encryption, and strict confidentiality protocols to protect your information from unauthorized access or disclosure.

Cookies and Website Data

Our website uses cookies to enhance user experience and analyze site usage. Cookies do not store personally identifiable information. You may disable cookies in your browser settings, though some features may not function properly.

Your Rights
You have the right to:

• Access and request copies of your information

• Request corrections to inaccurate information

• Request restrictions or limitations on certain uses

• Opt out of communications at any time